How to edit your subscription

Help · Subscriptions

You can cancel any time, with no lock-in contract. It takes about two minutes on your phone or computer, and the steps are below.

Time: about 2 minutesYou'll need: access to the email address you order with

Just need a break?

If you have plenty left at home, you don't need to cancel. Open your subscription (steps 1–3 below) and use:

  • Reschedule to move your next delivery to a later date
  • Skip to miss one delivery
  • Swap to change to a different product

You keep your subscriber price and free gifts.

Subscription page with Reschedule and Skip buttons highlighted

Cancelling, step by step

  1. 1

    Log in and open Subscriptions

    Go to forestsuperfoods.com.au and tap the person icon at the top right. Enter your email, then enter the one-time code we email you. Once you're in, tap Subscriptions.

    The code expires after a few minutes. If it doesn't arrive, check your spam folder or request a new one.

    Account page with the Subscriptions tab highlighted
  2. 2

    Tap Manage subscriptions

    You'll land on your next order. Scroll to the bottom of the page and tap Manage subscriptions.

    Menu with Manage subscriptions highlighted
  3. 3

    Choose the subscription

    Find the product you want to stop and tap Manage this subscription. If you have more than one, repeat these steps for each.

    Subscription list with Manage this subscription highlighted
  4. 4

    Tap Cancel subscription

    Scroll down past the product options and tap Cancel subscription.

    Cancel subscription link highlighted
  5. 5

    Tap Continue to cancel

    The next page shows options to pause instead. To go ahead, scroll to the bottom and tap Continue to cancel.

    Continue to cancel link highlighted
  6. 6

    Pick a reason

    Choose the reason closest to yours, then tap Submit my answer.

    Cancellation reasons with Submit my answer button highlighted
  7. 7

    Tap No thanks – cancel subscription

    We'll suggest an alternative, such as skipping your next order. To keep cancelling, tap No thanks – cancel subscription under the offer.

    The suggestion depends on the reason you picked, but the cancel link is always under it.

    Skip offer with No thanks - cancel subscription link highlighted
  8. 8

    Confirm

    Leave feedback if you'd like (it's optional), then tap Cancel Subscription.

    Final screen with the Cancel Subscription button highlighted
  9. 9

    You're done

    You'll see “We have cancelled your subscription.” No further orders will be sent or charged. You can restart any time from your account.

    If an order has already been processed before you cancelled, it will still ship. Contact us if you'd like to return it.

    Confirmation that the subscription has been cancelled

Stuck? We'll do it for you

If your login code won't work or you can't see your subscription, email our Australian team and we'll cancel it for you. Include:

  • Your full name and the email you order with
  • Which subscription you'd like to cancel, pause or change

Email: